Harms Software provides Industry Leading Support AND Training Options for New & Existing Customers!
You get industry-leading training and support from our certified trainers when you invest in Millennium. They are not only are knowledgeable with the software, but also understand your business. A full range of training and support opportunities can be customized to your particular needs. Many of our training options are listed below.
What Training Options Are Available for New Customers?
Millennium Essentials Training & Instructional DVD’s
This collection of 10 separate DVD’s consist of data entry, appointment book, register & cash drawer functions, inventory, reports, marketing, and more! Each DVD comes with a step by step workbook, questionnaire and answer key to ensure that you get the most out of your purchase. These DVD’s can be a valuable resource in training new staff members on Millennium. Purchase the DVD set when you buy Millennium and the entire set is yours for only $199.00. Learn more
Remote Online Training
4 Remote Online Trainings sessions are also included with your purchase of Millennium. A remote connection via high speed internet will allow our certified trainers to connect to your computer, interact with your desktop, and walk you through all areas of Millennium. You have the ability to purchase three additional Remote Training Sessions at a discounted rate of $150.00 when signing onboard with Harms Software & Millennium. Additional Remote Training Sessions can always be purchased separately at a later date.
Onsite Support & Training
Harms Software’s certified trainers are always available for onsite support & installation. They will help prepare you for "going live" with Millennium and making your transition a success. Onsite Support & Installation is an additional fee with your purchase of Millennium. Fees to have a certified trainer at your facility depend upon the seniority of the trainer(s) who are requested or selected to travel to your facility. Additional travel expenses including airfare & hotel will be billed accordingly prior to Onsite Support Services rendered.
Annual Users Group Conference
Our commitment to learning and development goes beyond training. Harms Software holds a User Group Conference exclusively for Millennium customers is a dynamic mix of Millennium and management/business classes. You will learn how to grow your business and streamline your operations from a process, management and system perspective. Top educators including Geno Stampora, Neil Ducoff, Bryan Durocher, and Skip Williams further compliment best business practices that our customers experience each year. Previous conferences have been held in Orlando (2002), Scottsdale (2003) and West Palm Beach (2004), Scottsdale (2005), Chicago (2006), and Miami (2007). Click here for latest information on upcoming User Group Conferences.
What Training Options Are Available for Existing Customers?
Millennium Essentials Training & Instructional DVD’s
Front desk turnover is a major issue in the Beauty Industry and training your staff on the intricacies of Millennium can consume a lot of your time. Millennium Essentials takes that task away from you or your front desk manager and delivers consistent, thorough training for your existing staff and new hires. Even if you have been using Millennium for years, these DVDs will teach you things you never knew or explain reports at a more detailed level. 24 hours of training would cost in excess of $3,000.00. Millennium Essentials is available for only $399.00. These DVD’s can be a valuable resource in training new staff members on Millennium. Learn more
Remote Online Training
Remote Online Training can be purchased separately or in packages at a discounted rate. A remote connection via your high speed internet will allow our certified trainers to connect to your computer, interact with your desktop, and walk you through all areas of Millennium. Pricing for additional remote training sessions are as follows:
- $100.00 – 1 Hour(s) of Additional Remote Training
- $250.00 – 3 Hour(s) of Additional Remote Training
- $350.00 – 5 Hour(s) of Additional Remote Training
- $600.00 – 10 Hour(s) of Additional Remote Training
Onsite Support & Training
Harms Software’s certified trainers are always available for onsite support & installation. They will help prepare you for "going live" with Millennium and making your transition a success. Onsite Support & Installation is an additional fee with your purchase of Millennium. Fees to have a certified trainer at your facility depend upon the seniority of the trainer(s) who are requested or selected to travel to your facility. Additional travel expenses including airfare & hotel will be billed accordingly prior to Onsite Support Services rendered.
Annual Users Group Conference
Our commitment to learning and development goes beyond training. Harms Software holds a User Group Conference exclusively for Millennium customers is a dynamic mix of Millennium and management/business classes. You will learn how to grow your business and streamline your operations from a process, management and system perspective. Top educators including Geno Stampora, Neil Ducoff, Bryan Durocher, and Skip Williams further compliment best business practices that our customers experience each year. Previous conferences have been held in Orlando (2002), Scottsdale (2003) and West Palm Beach (2004), Scottsdale (2005), Chicago (2006), and Miami (2007). Click here for latest information on upcoming User Group Conferences.
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